Who we are

Our websites address are: https://creative.darkfrost.industries, https://darkfrostcreative.com, https://darkfrost.industries.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any information we ask you provide for completing your order.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Only Darkfrost LC, we strongly believe in privacy and do not share or sell your data, ever.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We requre your contact info to fufill orders and communicate with our customers for refinement of orders.

Additional information

Website Terms and Conditions of Use

Darkfrost LC provides deliverables “Services” as listed on our websites www.DarkfrostCreative.com and www.Creative.Darkfrost.Industries according to the following Terms and Conditions. Please read these Terms and Conditions as stated below before you order.In ordering any of the “Services” from the Site you agree to be bound by these Terms and Conditions. We also encourage you to check from time to time for any updates.

1. Ordering Process

Ordering should all be done online through our website or any of our affiliate pages and sites. Payment for services that you order should be completed/made before your order is placed on cue for creation and delivery.

It is a condition of your use of this Site that all provided information should be, current, and complete. If Darkfrost LC believes the information provided is not correct, current, or complete, we have the right to refuse you access to any of its resources and services, without notice.

Upon completion of payment of a particular service(s), the contract for that particular project is immediately in effect.

2. Delivery Time

Please note that the counting of the delivery time starts only once the payment has been made on an order, and not on the date the “Service” is ordered.

3. Policy on Requesting Revision or a Complete Redesign

When a redesign is requested. It is a must that for a client to provide a clear evaluation of initially delivered concepts, that can be a basis for the next set of designs to be done. Darkfrost LC reserves the right to decline a request for multiple re-designs if the client does not seem to be giving enough information on how to go about the next set.

With regards to revisions, Darkfrost LC will revise accordingly as needed and requested by the client as long as requests are within reasonable bounds.

4. Cancellation and Refund

Orders can be cancelled anytime before the delivery of the initial concepts. If you wish to cancel your order you must give us clear written instructions through email. In the email, the subject line should say “ORDER CANCELLATION”.

If the order is cancelled before the delivery of the initial concepts, there may still be charges depending on the scope of work done to date. If applicable, we will refund to the card with which you made payment any overpayment you may have already made. Because the work we do is custom to your specifications, refunds are only given under rare circumstances with the written approval of Executive Management.

We cannot cancel your order if you are unable to provide us with proof of purchase or if we believe that that you have made use of the Service(s).

5. Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

(a) Strikes, lock-outs or other industrial action.
(b )Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(c) Fire, explosion, storm, floor, earthquake, subsidence, epidemic or other natural disaster
(d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
(e) Impossibility of the use of public or private telecommunications networks.
(f) The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.

6. Disclaimer

The materials on Darkfrost LC’s web site are provided “as is”. Darkfrost LC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Darkfrost LC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

7. Limitations

In no event shall Darkfrost LC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Darkfrost LC’s Internet sites.

8. Site Terms of Use Modification

Darkfrost LC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Privacy Policy

Your privacy is very important to us. The following outlines our privacy policy:

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
    Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.  Thank you.

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements